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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Brand Name: kanai
Is Bulbs Included: Yes
Origin: Mainland China
Certification: CCC
Certification: ce
Certification: CQC
Certification: EMC
Certification: FCC
Certification: GS
Certification: LVD
Certification: pse
Certification: ROHS
Certification: SAA
Certification: UL
Certification: VDE
Certification: NONE
Size: 5M
Warranty: two years
Is Dimmable: No
Protection Level: IP65
Body Material: ABS
Power Source: Solar
Base Type: None
Usage: Industrial
Features: Fiber optic soft
Model Number: 8led
Voltage: 3.7V
Light Source: LED Bulbs
Style: Modern Style
Solar Cell Type: Ni-MH
Common failures and solutions:
The nightly runtime for the lights is short:
1, The battery is not fully charged. Install the solar light in an area where it can receive the maximum amount of full, direct sunlight.
2, The solar light does not turn on at night:
The location is close to other light source. Relocate the solar light or eliminate the other light sources.
Warm Tips:The solar light has 2 working modes: ON/OFF. Please always lighting for ON mode, if no needs, you can choose OFF mode. Before using the solar light, we suggest that you'd better charge the solar panel for 6 to 8 hours.